Skills, Knowledge and Organisational Performance

Technicians under the Microscope: The Training and Skills of University Laboratory and Engineering Workshop Technicians

This paper examines a neglected, but important, group of workers, namely technicians in university laboratories and engineering workshops. Using data from English universities, the main focus is on the qualifications, skills, recruitment, and training of technicians. Factors shaping employer decisions about recruitment and training are examined, in the context of broader human resource management arrangements and the development of technician registration.

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